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We are available seven days a week

Monday10:30 AM – 6:30 PM
Tuesday10:30 AM – 6:30 PM
Wednesday10:30 AM – 6:30 PM
Thursday10:30 AM – 6:30 PM
Friday10:30 AM – 6:00 PM
Saturday10:00 AM – 5:30 PM
Sunday10:00 AM – 5:30 PM

Assistant Account Manager

Salary: £24,000 – £30,000 (depending on experience), plus commission and bonus opportunities.

This exciting role offers a fantastic start for a future in mortgage advising. You’ll be right at the heart of our client interactions, handling both inbound and outbound calls in our busy Helpline.

If you’re looking to build a rewarding career in the mortgage industry, this is a great opportunity to gain hands-on experience, develop your skills and progress towards becoming a fully qualified Mortgage Advisor.

Apply today and take the first step towards a rewarding career in mortgage advising!

To apply, please send your CV to enquiries@newhomesadvice.co.uk.

Your Key Responsibilities

  • Supporting our Account Managers with their daily tasks and client communications.
  • Directly engaging with clients, gathering essential information, and conducting initial financial assessments.
  • Providing clear overviews of available mortgage products.
  • Collaborating with national housebuilders. You’ll proactively report on progress and keep the builders informed every step of the way.
  • Offering expert advice on a wide range of mortgage-related queries.

What We're Looking For

To thrive in this role, you’ll need to be keen to learn and have a strong work ethic. While a background in finance isn’t necessary, as full training and support will be provided, you’ll ideally have:

  • Outstanding customer service skills – you love helping people!

  • A confident and professional telephone manner.

  • Previous sales experience is a plus, but definitely not essential.

We’re looking for individuals with the drive to succeed and a genuine interest in building a career with us.

Your Career Journey with Newhomes

This role is a stepping stone to becoming a fully qualified Mortgage Advisor. You’ll gain invaluable hands-on experience before starting your CeMAP qualification.

Once qualified, you’ll have access to multiple advisory roles within the business, supporting your continued growth and development.

Package & Benefits

We offer a competitive salary based on experience, ranging from £24,000 to £30,000, plus attractive commission and bonus opportunities.

Our benefits package is designed to support your wellbeing and career:

  • An extra day off for your birthday!

  • Holiday buy/sell scheme.

  • Increased annual leave with length of service.

  • Enhanced maternity package.

  • Wellness Matters – our employee wellbeing programme.

  • Mental health support.

  • Female Talent Programme.

  • A fun, supportive office culture.

  • Ongoing training and development to help you reach your full potential.

Working Hours

Our office is open seven days a week, and your working pattern will include:

  • Two weekends out of every four.

  • Two days off during the week.

Working hours are:

  • Monday–Thursday: 10:30 AM – 6:30 PM

  • Friday: 10:30 AM – 6:00 PM

  • Weekends: 10:00 AM – 5:30 PM

Ready to Join Our Team?

Apply today and take the first step towards a rewarding career in mortgage advising!

To apply, please send your CV to enquiries@newhomesadvice.co.uk.

Apply to be our Assistant Account Manager

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