Assistant Account Manager
This exciting role offers a fantastic start for a future in mortgage advising. You’ll be right at the heart of our client interactions, handling both inbound and outbound calls in our busy Helpline.
Ready to join our team? Apply today and take the first step towards a rewarding career in mortgage advising!
To apply, please send your CV to enquiries@newhomesadvice.co.uk
Job Role Highlights
- £24,000-£30,000.00 competitive salary based on experience
- Gain invaluable experience in the mortgage advising industry
- Work with a dynamic and fast-growing team
- Enjoy a flexible working pattern to suit your needs
- Have the opportunity to progress within the business
Your key responsibilities will include
- Supporting our Account Managers with their daily tasks and client communications.
- Directly engaging with clients, gathering essential information, and conducting initial financial assessments.
- Providing clear overviews of available mortgage products.
- Collaborating with national housebuilders You’ll proactively report on progress and keep the builders informed every step of the way.
- Offering expert advice on a wide range of mortgage-related queries.
What We're Looking For
To thrive in this role, you’ll need to be keen to learn and have a strong work ethic. While a background in finance isn’t necessary, as full training and support will be provided, you’ll ideally have:
- Outstanding customer service skills – you love helping people!
- A confident and professional telephone manner.
- Previous sales experience is a plus, but definitely not essential.
We’re looking for individuals with the drive to succeed and a genuine interest in building a career with us.
Your Career Journey with Newhomes
This role is a stepping stone to becoming a fully qualified Mortgage Advisor. You’ll gain invaluable hands-on experience before starting your CeMAP qualification. Once qualified, you’ll have access to multiple advisory roles within the business, supporting your continued growth and development.
Working Hours
Our office is open seven days a week, and your working pattern will include:
- Two weekends out of every four
- Two days off during the week.
Working hours are:
- Monday–Thursday: 10:30 AM – 6:30 PM
- Friday: 10:30 AM – 6:00 PM
- Weekends: 10:00 AM – 5:30 PM
Package & Benefits
We offer a competitive salary based on experience, ranging from £24,000 to £30,000, plus attractive commission and bonus opportunities. Our benefits package is designed to support your wellbeing and career:
- An extra day off for your birthday!
- Holiday buy/sell scheme.
- Increased annual leave with length of service.
- Enhanced maternity package
- Wellness Matters – our employee wellbeing programme.
- Mental health support.
- Female Talent Programme.
- A fun, supportive office culture.
- Ongoing training and development to help you reach your full potential.
